Duncan Smith (BA, MEd), Founder and Principal
Duncan Smith has become a trusted advisor to his clients through over 30 years’ experience working with organizations, teams and individuals in the United States, Europe, Australia and the Asia-Pacific region.
Duncan’s work includes executive education and advisory services, executive team development, designing and implementing organizational Diversity & Inclusion strategies linked to business outcomes, generating culturally appropriate D & I solutions for multinational organizations, measurement and evaluation of D & I programs, and facilitating critical conversations to overcome barriers in the areas of unconscious bias, gender and cultural diversity.
An expert in facilitating improved performance for organizations, groups, and individuals, he is regarded internationally as one of the Asia-Pacific region’s most experienced consultants in Diversity and Inclusion. Duncan is particularly known for his ability to help clients with core business issues including increasing productivity, responding to globalization, attracting and retaining top talent, developing more effective leaders, enhancing creativity, innovation and problem solving capabilities, and improving service delivery. [more]
As a consultant and executive educator, Duncan’s Diversity and Inclusion work includes assignments for numerous multi-national companies in the mining, oil and gas, banking and finance, IT, legal, professional services, and manufacturing industries. He has been Regional Diversity Advisor for Asia-Pacific and Japan for Hewlett Packard and led the Asia-Pacific faculty group delivering Inclusive Leadership programs for BP. Other selected clients include the Australian government, BHP Billiton, Boston Consulting Group, Cadbury Schweppes, Goldman Sachs, IAG, Leighton Contractors, Mobil, Qantas, the Reserve Bank of Australia, Shell, Target, Towers Watson, and Toyota. He is a member of the Expert Panel for the Global Diversity and Inclusion Benchmarks.
As an organizational development practitioner, Duncan focuses on working with teams and groups at all levels to identify and overcome blockages to effective performance. He is particularly skilled at working with groups on real-life issues in real time, using facilitation and learning methods that are both effective and enjoyable in order to develop and embed more effective processes and behaviors.
Having studied with world-renowned OD practitioner and theorist, Chris Argyris, Duncan’s work is based on the principles of process consultation and action intervention. Starting with the assumption that the best solutions to a client’s issues are to be found within the client system, Duncan provides knowledge and expertise to help clients define the issues clearly, and develop and implement effective, lasting, value-based solutions.
A native of Boston (USA), and currently based in Melbourne, Australia, Duncan holds a Bachelor of Arts degree in Comparative Religion from Trinity College (USA) which focused on Asian religion and culture, and a Master of Education degree from Harvard University, focusing on Organizational Behaviour and Adult Learning. He has published articles in the Monash Mount Eliza Business Review, the Bulletin of the Business Council of Australia, the Engineers Australia magazine, and the U.S. periodical Cultural Diversity at Work, where he has also been guest Editor. Duncan has been an Honorary Fellow of Melbourne Business School, and has lectured in Management, Organisational Behaviour, and Diversity at Melbourne, RMIT, Swinburne and Monash Universities, the University of South Australia, and the Mt Eliza Centre for Executive Education.Duncan is an accredited administrator of the Myers Briggs Type Indicator, and has trained in action methods.
With a strong interest in both the globalisation of commerce and the development of an equitable global society, Duncan focuses his work on the impact of national, organisational, and personal culture on successful work practice, to enhance performance and decision-making for individuals, groups and organisations.