"powerful conversations and real insights"       "authentic, engaging facilitation style"       "a great experience"    

"challenged the group and promoted lively discussion"       "strong mastery in our field"       "great feedback"

“….thoughtful, experiential, engaging"        "interactive and thought provoking"       "a real eye opener!"



"… Duncan Smith [has] helped us make a meaningful step-change in how we understand and talk about diversity and inclusion within the firm.  The Unconscious Bias and Inclusive Leadership sessions facilitated by Duncan have led to some powerful conversations and real insights for many of our people around their own leadership behaviour and its impact.  The sessions have also provided us with some practical tools to support us (individually and collectively) build a more inclusive culture.  Duncan has an authentic, engaging facilitation style that helps people progress their own thinking on D&I whatever their starting point".

Leo Foliaki,  Senior Assurance Partner, PricewaterhouseCoopers New Zealand


“Duncan was able to keep the group of senior managers interested and involved, which is no mean feat considering the usual cry from managers about time pressures; he was able to capture and keep the interest of the group through a well chosen selection of exercises and material which challenged the group and promoted lively discussion. [He} was also able to manage the dynamics of the group to ensure the objectives of the program were met, and conducted himself professionally at all times. I would be happy to use his services again and to recommend his expertise in the field.”

Jill Moss, National Manager, Human Resources, Telstra Learning


“Duncan was fantastic as usual, and the feedback and the conversations we’ve been having since reflect this.”

Meaghan Purvis, Learning & Development Coordinator, The SMEC Group


…a few members confessed to being highly cynical about the subject but felt that they should attend in any case. They were all especially pleased that they had decided to go, and felt the experience to be very worthwhile….The ability to deliver information, answer questions, involve group work, and maintain a relaxed atmosphere all within a single 45 minute presentation is extraordinary!”

J .J. Wiersma, Executive Director Foundation and Alumni Association, Mt Eliza Business School


“ Thank you for your recent presentation on workforce diversity as a key driver of internal capability at our Senior Management Conference. All the participants founds your session interesting and informative. Many of the concepts your raised during your presentation were used throughout the conference, and, in particular in the discussion around broadening and changing our recruitment strategies.”

Don Challen, Secretary, Department of Treasury and Finance, Tasmanian Government


“Thank you so very much for your excellent presentation [on International Women’s Day]. You managed to strike the perfect balance with the right amount of and type of content – all delivered in your very engaging style.  Your message was excellent not only for the women in the room, but it particularly sent a strong message to the men present about their role and what they should be doing to achieve mutually beneficial outcomes.”

Acting Inspector Kim Jackson, Business Change Manager, Queensland Police Service


“It is especially nice to see your contribution to this work. I appreciate the knowledge you have developed and strong mastery in our field. Calling you a colleague is an honor.”

V. Robert Hayles Ph.D., Emeritus Member, Diversity Collegium


It’s been fantastic to have continuity across the groups we’ve been training. We really appreciated that and have had great feedback on Duncan’s facilitation style.

Jade Tjia, Manager, Professional Development and Staffing, Bain & Company, Inc


“…a very well received workshop and….a very good response to your professional approach.”

David Schultz, Chairman, Management Development Group, Australian Institute of Management


“Many lessons learnt and many more questions asked. A great experience and one that was quite different from what most of us anticipated. Duncan has raised the bar and challenged us to continue to engage.”

Peter Spence, CPX, Melbourne

“….thoughtful, experiential, engaging …..The interaction and conversation throughout really inspired me to think.”

Helen Mitchell, CPX, Melbourne

“Great interactive and thought provoking topic delivered by an engaging and passionate facilitator - thanks again Duncan!”

Angela Boyd, CPX, Melbourne


 “I’m sure you’ve heard it before, but I found your presentation confronting and a real eye opener! I hope we may get the opportunity to work with you again in the future.”

Gina Melbusch, Program Manager, Australian Women in Resources Alliance/ Australian Mines and Metals Association


Duncan adds value by providing a different perspective, through his expertise in the field, through very good customer service and follow-through, and through his facilitation skills. I have valued my interaction with Duncan – it sparks ideas, and clarifies what we want to achieve.

Suzanne Martin, Office of the Public Service Commissioner, Victorian Government


“Thank you for your terrific and engaging facilitation and all your assistance”

Vicky Dimanopoulos, Employee Development Manager, Insurance Commission of Western Australia


 - I enjoyed the content and the presentation, which was informative, thought provoking but not ‘in your face’. It did not make you feel as if you were doing anything wrong. It just helped you understand a little about why you do things and how to be aware of the impact of your actions.
 - Presenter came across really well was very inclusive of all. Plenty of active participation from everyone that was done in such a way as to be enjoyable, non-threatening and informative.
 - Really enjoyed it and would like to have explored it further

Workshop participants, Aged and Disability Services, Yarra Ranges Council.




back to top